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SolidWorks Subscription Service News



 

SolidWorks Customer Portal
In our continued effort to supply a much higher level of service and increased value to our subscription customers SolidWorks and Symmetry Solutions are pleased to provide the SolidWorks Customer Portal. http://www.solidworks.com/pages/services/subscription/

This site provides SolidWorks Subscription customers with access to a wealth of tools and technical information to improve their effectiveness utilizing their SolidWorks products. The Customer Portal replaces the need for this page of subscription service customer updates and information. Please use it extensively!

Capabilities in the Customer Portal include:

  • An extensive knowledge base of technical information

  • Highlighted technical solutions, SPR look up, Documentation, Technical News

  • Reseller contact information and support URL

  • Ability to view all of their SR’s (Service Requests) and SPR’s

  • Simplified download process

  • Customer Discussion Forums

  • Administrative functions and information

The Customer Portal combines the current SolidWorks Support site and provide a streamlined interface to subscription service customers’ support and service needs. To access the SolidWorks Customer Portal customers simply have to access the current SolidWorks Support page at: http://www.solidworks.com/pages/services/subscription/


 


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